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Inn Policies

Arrival and Departure

Check-in an Check-out are self service. We think this makes it easy for guests to arrive and leave at times that work best for them.

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  • Check-In is at 3pm

  • Check-Out is at 11am​

 

If you can give us some advanced warning, you can request an early check-in or a late check-out (subject to availability).
 

When you arrive, come to the entry area just inside the Inn’s front door off the front porch. There you will find the steps to check-in/check-out.


If you are checking in or out during quiet hours (10pm – 7am) please do so as quietly as possible to avoid waking other guests.

Cancellation Policy

Because we are a small inn, we cannot absorb late cancellations and changes in plans due to weather or reasons beyond our control.

  • Should you cancel or change your reserved stay 14 days or more prior to your arrival date, we will happily refund your deposit, less a $20 handling fee.

  • If your cancellation is made fewer than 14 days prior to your arrival date, you will be financially obligated for all reserved nights of your stay, unless we can fully rebook your reserved room for the time period. 

  • Early departures are charged for the full stay as reserved.

A Light Hand

While we strive to always be available to onsite guests, you may or may not see us when you check-in or check-out. We have a self check-in system so the guests can check-in with or without assistance whenever they arrive.

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All the owners live on site (with our families!), so we or our staff can help with any guest needs, but you may need to give us a call or text. During business hours you can call the main inn phone number and after hours you can call or text the number posted around the inn.

Rates

All rooms are based on double occupancy. Added persons over the age of 15 yrs old are charged $25 per day, under 15 years old are charged $20 per day.

Deposits

A valid credit card and a deposit of one-half the stay are due at the time the reservation is made. The remaining half is due at the time of departure

Quiet Hours/Whirlpool Tubs

Quiet hours are observed from 10:00 PM until 7:00 AM. During this time guests are requested to avoid making any excessive noise. Because of the sound generated by the whirlpool tubs, they are not to be used after 10:00 P.M. or before 7:00 A.M.

Children

Kids Policies: We recognize some people travel here for the quiet woodsy getaway. We choose to live here for similar reasons. We also live here with our children and think every kid (and family) should get to experience the beauty and magic of the Adirondack Park. We welcome families with children of all ages. Here are few helpful planning notes:

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  • The Inn’s quiet hours remain 10pm – 7pm (same as always). To protect the sleep of our hardcore hikers and late risers, please plan quiet activities to engage and entertain your children during the wee hours of the morning. We suggest quiet movies, reading books (we keep a range of age appropriate titles in the game room), or doing art. Our game room has an array of toys (Legos, action figures, puzzles, etc). Please note your young children should be actively monitored at all times while on property.

  • If you are planning to travel with an infant, please let us know. We can recommend rooms that provide the most possible separation from other guests. Some of our walls are thin and we recognize you might need a quieter space. Additionally please have a plan to make sure all of our guests get a good night’s sleep!

  • We are adjacent to the Keene Central School Property. The school has an amazing playground, sports fields, and an outdoor classroom that looks like the most amazing stick fort you’ve seen! Again, young children should be actively monitored at all times.

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Children are charged $20 per day for children under 15 years old, over 15 they are charged $25.

Dogs

  1. The fee for bringing dogs is $20 per night per dog.

  2. We allow dogs in the Esther, Gothics and Skylight Rooms and the Haystack Loft.

  3. Dogs are not allowed in the common areas in the Inn.

  4. Dog must be house broken. Please pick up after your dog. There is a dumpster beyond the garage.

  5. Dogs must be current on all shots and immunizations.

  6. While outside dogs are to always be on a leash and with someone.

  7. The dog can be left alone, only if your dog does not bark and you have brought a kennel and put the dog in it while you are out.

  8. Please use the “doggy towels” provided to wipe off your dog’s feet and fur (if they get wet/muddy).

  9. Please don’t allow your dog on the furniture or beds in the room.

  10. Any damage done by your dog will be charged to you. The minimum charge for any damage or clean-up is $50.

 

If there are multiple failures to follow the rules, a guest may be required to leave before the stay is up. No refund will be made for requiring a guest to leave for failing to follow the rules.

Television

There is a smart TV in the library that is available for guest use. The Inn does not have cable, but does have a selection of 90s/Early 2000s VHS & DVDs in the library. We’ve also got great Wifi for streaming services! Bring your device. 

Cooking in the Rooms

There is absolutely no cooking in any of the rooms in the Inn. The only exceptions are the use of microwaves in those rooms that have them. Any cooking, including making “s-mores,” in any of the rooms will result in immediate termination of the stay, with no refund.

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A microwave, a toaster oven, and full size fridge/freezer are available in the common kitchenette and outdoor propane grills are provided for use of all the guests.  You can eat your dinner outside on a picnic table or on the porch or inside in your room or in the game room (the room to the far right as you enter the front door).  We ask that you do not eat your dinner in the breakfast room because it has been sanitized and readied for breakfast.

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